Order Process

Please follow the steps below as our suggestion for your orders

  1. Search for your products at our website
  2. Select your final one and send its name with detailed description ( type, length, curl, thickness…) to our Hotline +84 38 293 0204 . You can also contact our sales staffs directly via Whatsapp number . We have an professional team expertising in languages such as English, French, Portuguese, Spanish and Russian to support you the best
  3. Confirm your final decision with us regarding types, description and quantity
  4. We will send order confirmation with invoice
  5. You confirm invoice and make payment. Our factory will start making when we got your money
  6. Our factory will update your status of hair production everyday. You can video call to us anytime to see your product in our factory
  7. We will send pictures and videos to you to check the quantity of lash when we finish your production. We ONLY SHIP WHEN YOU ARE SATISFIED.
  8. Order will be packed properly before sending to Logistics Providers.

Pricing and Currency Conversion

All prices quoted in US dollars.

Payment Options

We accept Western Union, Money Gram or Bank Transfer or Paypal as the last choice.

International Transaction Fee

Kwin Lashes is a Vietnamese operated factory based in Hanoi, Vietnam, with shipping facilities worldwide. If you are ordering outside of Vietnam, your credit card company or bank might charge you a fee of $1-$10. This fee is not charged by Kwin Lashes as it is charged directly by your bank because you are purchasing something outside of your country of origin.

Shipping Options

While you make order, our sales team will ask you the delivery address, and we will check the best shipping fee and services to advise you.

In case you want us to handle the shipping, the shipping fee will be added in invoice and send to you for checking and payment.

If you want to handle the shipping by you own. One or two days before the completion of you order. We will inform you in advance to book space with shipping agent. And then we will handle to send the order based on your booking confirmation.