We offer a wide range of eyelash extension products, including classic lashes, volume lashes, premade/promade fans, premade spikes, wispy lashes, camellia lashes, colored lash, and more.. Our products are designed to meet the diverse needs of salon professionals and lash brand owners. For detailed information about our products, please visit this link.

All products at Kwin Lashes Factory, we take pride in using premium Korean PBT Fiber. Korean PBT offers a natural look and feel, closely resembling real lashes, while providing a lightweight and comfortable experience for clients. By using the most premium grade of Korean PBT, we guarantee that our eyelash extensions meet the highest standards of excellence, providing clients with a luxurious and flawless lash experience.

At Kwin Lashes Factory, we offer many different lengths, curls and thickness:

• Lengths: 6mm – 20mm
• Curls: C, CC, D, DD, L, M, B, J, LC, LD
• Thickness: 0.03; 0.05; 0.06; 0.07; 0.08; 0.085; 0.1; 0.12; 0.15; 0.18; 0.20

Yes. We do offer custom eyelash design for bulk order. We offer customization options for eyelash extension designs to cater to your specific preferences and needs. Whether you desire a particular curl, length, thickness, or even special colors or materials, we can work with you to create custom eyelash extensions that match your vision.

To request a custom design, simply reach out to our customer service team. Our experts will guide you through the process, ensuring that your bespoke eyelash extensions not only meet but exceed your expectations. 

Custom Packaging Design: We offer FREE assistance in creating unique packaging designs that reflect your brand identity. Whether you have specific artwork in mind or need guidance in design concepts, our team is here to help. 

Packaging Printing: Once the design is finalized and approved by you, we handle the printing process using high-quality materials and printing techniques. This includes ensuring that colors are accurately reproduced and that the packaging meets your expectations.

Support and Guidance: Our dedicated team is available to assist you at every step of the private labeling process. Whether you have questions about design options, packaging materials, or logistics, we are here to provide expert guidance and support.

Yes, at Kwin Lashes Factory, we offer comprehensive customization options for the packaging of your eyelash extensions. We understand the importance of branding and ensuring that your products stand out in the market. Here’s how you can customize the packaging design:

Minimum Order Quantity for Private Labeling: To qualify for private labeling at Kwin Lashes Factory, a minimum order of 100 pieces is required. 

Minimum Order Requirements for Printing: Depending on the specifics of your custom packaging design, there may be minimum order quantity requirements. Our team will work closely with you to determine the most cost-effective and efficient solution for your needs.

Typically, processing a private labeling order requires additional time compared to a standard order. This is because we need to finalize the design with you and then proceed to print your customized packaging. On average, this process adds approximately 10 to 14 days to the overall processing time of the order.

Yes, there are additional fees for private labeling. These typically include costs for printing custom packaging with your branding. The total cost can vary depending on the quantity ordered; generally, larger quantities can result in lower costs per unit due to economies of scale. We can provide a detailed quote tailored to your order size and specifications.

Yes, of course.  We offer FREE assistance in creating unique packaging designs that reflect your brand identity. Whether you have specific artwork in mind or need guidance in design concepts, our team is here to help. 

Yes, we provide samples of packaging designs before production upon request. This allows you to review and approve the design, ensuring it meets your expectations and brand standards. 

You can place an order for eyelash extension easily. 

1. Order Placement: 

• Explore our products on our website, catalog, or contact us directly. 
• Select your items and send us your order list. 

2. Feasibility Confirmation: 

• Our staff confirms feasibility and prepares an invoice for your order. 

3. Confirmation of Order and Total Value: 

• We send the invoice to you for confirmation of your order and total cost. 

4. Payment of Deposit: 

• Your order is confirmed upon payment of at least half of the total order value. 

5. Progress Update: 

• Your order enters our factory system and is marked as “processing”. 
• Our staff updates you on the progress regularly. 
• After completion, your order undergoes rigorous quality checks and secure packing. 

6. Payment of Balance and Shipping Cost: 

• We calculate the remaining balance and shipping costs for your approval. 

• Your order is prepared for shipment with shipping labels created. 

7. Delivery via Agreed Courier: 

• We arrange delivery through an agreed courier service. 

8. Tracking Details Shared: 

• We send you the tracking details of your parcels

Currently, Kwin Lashes Factory accepts payments through three main methods: 

1. PayPal: PayPal offers a convenient online transfer option with several advantages. Payments are received within seconds of completing the transaction. If you choose PayPal Friends and Family, there are currently no fees involved. 
2. Bank Transfer: You can initiate transactions directly at your bank or through online banking services. Typically, we receive funds within 3-5 business days. 
3. Western Union: Similar to bank transfers, you can conduct transactions at a Western Union branch or through their online transfer service. Depending on the service you select, we can receive funds immediately or within 3-5 business days.

Additionally, we also accept HaiHa Transfer or Ria Transfer.

Our standard production time for eyelash extensions is often 7-10 days. This time frame ensures that we maintain the highest quality standards for our products. If you have a specific deadline or require expedited production, please let us know, and we will do our best to accommodate your needs.

We do not have a Minimum Order Quantity (MOQ) for most products. However, there is MOQ for a few certain products. Also, to get wholesale pricing, please place an order from 50 boxes. This ensures that we can offer competitive pricing and excellent service to our wholesale customers. 

Yes, Kwin Lashes offers discounts for bulk orders. The discount amount depends on the value of your order. Additionally, we have discount programs during special occasions such as Black Friday, Halloween, and Christmas. Please follow us for more information.

Our shipping services include UPS Saver, DHL Express, FedEx Express, and DHL Saver. The choice of service depends on your location and specific shipping requirements. Our dedicated staff will consult with you to determine the most suitable shipping option that meets your needs, ensuring timely delivery of your order.

Delivery time: 3-5 working days

At Kwin Lashes, we uphold rigorous quality standards to ensure our eyelash extensions meet the highest benchmarks. Here’s how we ensure quality:

1. Material Selection: We meticulously choose premium Korean PBT materials known for their durability and comfort. our material is directly imported from Korea.
2. Manufacturing Process: Our extensions are crafted using advanced techniques under strict supervision.
3. Quality Control: Each batch undergoes thorough inspection to verify consistency in curl, length, thickness, overall appearance and specific requirement of our customers.
4. Testing: Samples from production runs are tested to ensure they meet our performance and safety standards.
5. Customer Feedback: We value customer input and continuously refine our products based on feedback to meet evolving preferences.

By adhering to these practices, we guarantee that our eyelash extensions not only meet but exceed expectations, providing you with confidence in their quality and performance.

Certainly! At Kwin Lashes, we understand the importance of seeing and feeling the quality of our products before making a decision. We accept small sample orders upon request so that you can examine their craftsmanship and materials firsthand.

Yes, we value feedback from our customers at Kwin Lashes. You can find customer reviews and testimonials on our website. 

Yes. We always offer ongoing support after you receive your order. Most customers at Kwin Lashes Factory will become long-term customers so our customer team is available to assist you with any question or concerns you may have about the products. Whether you need help with product application, maintenance tips, or any other support, feel free to reach out to us via our whatsapp, instagram, email,…  We are here to ensure you have a great experience with our products.

At Kwin Lashes, we strive to ensure your satisfaction with every purchase. Please find out order about our Refund Policy here

Yes, at Kwin Lashes, we stand behind the quality of our products with a satisfaction guarantee. If for any reason you are not happy with our eyelash extensions, please contact us and we will work with you to make it right. Whether it involves a replacement, exchange, or refund, our goal is to exceed your expectations and ensure your satisfaction with every order. Your trust in our products is our priority, and we strive to deliver excellence in both quality and service.

At Kwin Lashes, we take issues such as damaged or incorrect orders seriously and handle them promptly to ensure your satisfaction. Here’s how we address these situations:

1. Contact Us: If you receive a damaged or incorrect order, please contact our customer service team immediately. Provide your order number and details of the issue.
2. Evaluation: Our team will promptly evaluate the situation based on the information provided.
3. Resolution Options: Depending on the nature of the issue, we offer the following resolutions:
   • Replacement: We will send a replacement for the damaged or incorrect items at no additional cost to you.
   • Refund: If a replacement is not feasible or preferred, we will issue a refund for the affected items.
   • Exchange: In some cases, we may offer an exchange for the correct items if applicable.
4. Return Process: If requested, we may require the return of the damaged or incorrect items. We will provide instructions on how to return the items and cover the return shipping costs.
5. Customer Support: Throughout the process, our customer service team will keep you informed and ensure that your issue is resolved to your satisfaction.

Established in 2010, Kwin Lashes is one of the leading eyelash extensions manufacturers in Vietnam. Over 13 years of being in the industry, we have built and developed 3 big factories with more than 150 experienced workers, supplying 200 000 eyelash units monthly. 

To learn more about our factory, please check our About us section

The office of Kwin Lashes Factory is located in Hanoi (Vietnam). However our eyelash extensions are manufactured at the factory at Nam Dinh Province. 

Yes, Kwin Lashes Factory’s full name is Kwin Lashes Import Export Limited. We are a certified and registered company. We comply with all relevant regulations and standards to ensure the highest quality and trustworthiness of our products and services. If you have any specific certifications you are inquiring about, please let us know, and we would be happy to provide more details.

Have you ever heard about the term heat-bonded promade fan? If you have used promade/premade, you have definitely heard this term. Every time a customer sends us an enquiry, they ask whether our promade fan is heat-bonded or glue-bonded. In this below Lash Talk topic, we’re going to anwser the question “Does heat bonded promade fan really exist?” Watch this video for the answer 

Yes, our lashes are 100% handmade, you can watch this video to see how promade fans are made at Kwin Lashes Factory